Refunds or Return Policy: All Sales Are Final
At May V Studio, we are committed to providing high-quality digital products, stickers, art prints, and photographer prints to our customers. We take pride in the craftsmanship of our items and want to ensure your satisfaction.
Please be aware that all sales of our digital products, stickers, art prints, and photographer prints are considered final. We do not offer refunds, returns, or exchanges for these items, except in specific circumstances outlined below:
- Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will work with you to either do a 1-time replacement of the item or issue a refund.
- Non-Delivery of Digital Products: If you do not receive the digital product you purchased, please reach out to our customer support team. We will investigate the issue and, if verified, reissue the digital product.
- Unauthorized Charges: If you notice unauthorized charges on your account related to your purchase from May V Studio, please contact us immediately for a resolution.
Please note that digital products, once downloaded, are non-refundable. It is essential to carefully review product descriptions, previews, and details before making a purchase. We also recommend creating backups of your downloaded digital products to prevent accidental loss.
For stickers, art prints, and photographer prints, please inspect your order upon receipt. If there are any concerns with the quality or condition of the physical items, contact our customer support team within 7 days of receiving your order, and we will address the issue on a case-by-case basis.
Our customer support team is ready to assist you with any inquiries or concerns you may have. We are dedicated to ensuring that you have a positive shopping experience.
Email customer support at maydesignphotostudio@gmail.com, please include your order number